Your AI front desk for clinics.

Missed call recovery

When someone calls and nobody answers, Cassie opens a follow-up conversation and brings the patient back into chat. This automation runs in a fixed mode, so it always follows the fallback script and channel rules you configured.

Appointment booking

Cassie handles the booking flow from the first message to slot proposal and final confirmation. You can choose Assisted booking, where staff approves before the final send, or Self booking, where Cassie confirms automatically inside your mapped limits.

Smart reminders

Cassie sends reminders before each appointment to reduce no-shows and late arrivals. This runs in fixed mode, so timing and message cadence always follow the reminder windows you set.

Review requests

After visits, Cassie asks for reviews and manages replies using your brand voice. In Suggest reply mode your team approves before publishing, while in Auto reply mode Cassie publishes directly using your tone and safety rules.

Patient follow-ups

Cassie runs post-appointment follow-ups to rebook patients, nurture relationships, and keep engagement high over time. This automation is fixed mode and follows your configured delays and follow-up sequence.